miLife Insurance
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024 243 9999
Knowledge base
Freshdesk User Manual
Workflows
0
FAQs
General
3
Can I take more than one policy?
How do I make outstanding payments?
What happens when I pass on in the course of my policy?
Managing Your Policy
6
How do I check the status of my policy?
How do I change my name on my policy?
How do I change the date of birth of any life covered on my policy?
How do I change my source of premium deduction to my bank account?
How do I change my source of premium deduction to Controller and Accountant General (CAG) Payroll?
View all 6
Claims
3
How do I make a claim request (death/disability/surrender/maturity) or apply for a refund?
What is the difference between surrender and termination?
How long does it take to process my claim/partial withdrawal?
Terms and Conditions
3
When does my policy start?
What is a waiting period?
How old do I need to be before I can take a policy with miLife?
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by Freshdesk